Wiedemann help section
Support needed?
Above you will find help regarding our products. To get to the appropriate help area, simply click on the respective product symbol. If you have any further questions or requests, please feel free to contact us here. Just click on “Contact us”.


Our warranty
Our products have been developed to give you pleasure for as long as possible. Durability and quality characterize Wiedemann. If there is something wrong with a product, you get a reliable guarantee with every purchase – without any ifs or buts for 3 years. The warranty applies to all original Wiedemann products purchased in the official Wiedemann online shop.
Our woods
We love working with wood and other natural products and achieve the highest level of quality. Premium quality wood is created by a healthy environment and this is not self-evident. All our woods are carefully selected with a view to sustainability. Wood is a natural material and changes optically with time and use. Darker wood types usually become a bit lighter and lighter wood types usually become a bit darker. We call it character!
