Request return

Fill in revocation form Return label by email Return  Refund 

Step 1: Fill in the withdrawal form

Step 2: Return label by email

We will check your request as soon as possible and send you a return label by email (2-3 working days).

Step 3: Return shipment

Send us back the package with the return label (within 14 days after return request).

Step 4: Refund

After receipt and examination of the product you receive the purchase price back within 14 days.

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Frequently asked questions:

Yes, it’s possible. Please order the handle set and write in the order note which portafilter head you would like to have replaced by a bottomless one.
This option is reserved for dealers who have the appropriate tool. Please contact the dealer of your choice and ask for our Wiedemann parts.

No, here you can easily insert and continue to use your own filter basket or soon you can purchase our Wiedemann Precision filter baskets in our shop.

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Do you win the the new precision tamper?

Newsletter subscribers now have the chance to win one of the new Precision Tampers.

1. Enter first name and e-mail.
2. Join in under a minute.
3. Win with a little luck.

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