Wiedemann warranty

Fill in the warranty form Return label by email  Return shipment  Receiving repaired products

Step 1: Fill in the warranty form

Note: You can take a picture with your smartphone and upload it directly.

Step 2: Return label by email

We will check your request as soon as possible and send you a return label by email (2-3 working days).

Step 3: Return shipment

Return the damaged goods to us with the return label.

Step 4: Receiving the repaired products

After receipt and inspection of the goods we will return new or repaired goods to you.

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Which product do you need help with?

General help­topics:

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Frequently asked questions:

Yes, it’s possible. Please order the handle set and write in the order note which portafilter head you would like to have replaced by a bottomless one.
This option is reserved for dealers who have the appropriate tool. Please contact the dealer of your choice and ask for our Wiedemann parts.

No, here you can easily insert and continue to use your own filter basket or soon you can purchase our Wiedemann Precision filter baskets in our shop.

General help­topics:

Do you win the the new precision tamper?

Newsletter subscribers now have the chance to win one of the new Precision Tampers.

1. Enter first name and e-mail.
2. Join in under a minute.
3. Win with a little luck.

 Your data will be treated confidentially.

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